Shipping and Returns
All the details.
All sales are final except in the case of goods received damaged.
Due to the handmade nature of our products, slight variations in color and design are common, and embraced.
When can I expect my order to arrive?
We know waiting for your order can be tough. We send our orders via UPS. Anything in stock will ship in 1-2 business days.
Any item made to order will ship within the product's lead time stated on its product page. When your order ships, a shipment confirmation with tracking numbers will be sent within one business day to the email address entered at checkout.
Swatch orders will ship within a week of purchase. We always aim to ship these as soon as possible, but if you need swatches urgently please email email@example.com and we can help.
What if I need it in a rush?
We can accomodate urgency, but to make sure it can be done, let’s discuss first. For rush orders please email firstname.lastname@example.org.